Shipping policy
Shipping & Delivery
Dispatch
Orders are dispatched within 1–2 working days.
Express orders within 1 working day.
Standard Delivery (UK Mainland)
FREE over £50
£3.95 under £50
Delivery: 2–4 working days
Express Delivery (UK Mainland)
£5.95
Delivery: 1–3 working days
Note: Not available for archive products.
Archive items are dispatched within 2–3 working days and delivered in approximately 5–7 working days.
Fragile Items
Fragile items (e.g. candles, ceramics, glassware) are excluded from free delivery.
Standard: £5.95
Express: £7.95
Delivery: 2–4 working days
Northern Ireland
FREE on orders over £75
£5.95 (up to 2kg)
£8.95 (larger parcels)
Delivery: 3–4 working days
Note: Express delivery not available.
Click & Collect (Marlow)
- Free collection
- Ready within 24 hours
- Email notification when ready
Pick-Up Points (UK)
FREE over £50
£3.50 under £50
Ready within 2–4 working days after dispatch
Important
- No weekend or bank holiday dispatch
- UK delivery only
- Fragile items excluded from free delivery thresholds